About SGC Facilities Management

As a company SGCFM are able to demonstrate numerous benefits to the end user for using its services. Our management team has extensive years of combined experience in the delivery of blue chip security and facilities management contracts including both Retail and Commercial Manned Guarding across all sectors, Key Holding, Mobile Patrols, Event Security, CCTV VIP, Close Protection officers’ surveillance, and Loss Prevention teams. We also utilize management of security hardware systems.

To ensure full support is always available to you and to also help us deliver and maintain your requirements with hands on approach we have a fully manned 24 hours National Control Centre which uses the latest technology. Everything from the first stages of your enquiry right through to commencement of the contract or project.

Committed to Professional Standards & Work Practices

All information relating to the contracts and our staff is stored electronically to enable easy access and management in line with BS ISO/IEC 27001:2005. Commitment to quality to ensure that we always provide a first class service from the outset, we operate a transparent Quality Management System and have achieved our ISO9001:2008. We also perform to the Data Protection Act and are registered. We are also able to demonstrate strong working practices within Health & Safety and work in line with the appropriate standard BS OHSAS 18001:2007.

Our impact on the environment is also important to use and we therefore ensure that our own policies and practices are in keeping with BS EN ISO 14001:2004. Every employee within our company is fully vetted in line with BS 7858:2006, trained and licensed to the required standards and through our own internal practices is continually developed to an even higher standard required by government legislation.

Investigations, Loss Prevention & Special Projects

Our experienced undercover teams are an ideal solution to identifying those unknown areas of loss or gathering of valuable information for criminal or civil cases.

Our operatives are experienced in numerous areas and come from a various diverse background such as the Police, Armed Forces and Government departments, they are trained in all disciplines of investigations, surveillance and covert operations and can be immobilised in any part of the UK, we use the latest surveillance technology to assist our teams to achieve the end result for our clients.

We ensure our personnel are equipped with the right tools, training and most importantly attitude to enable them to identify and prove or disprove those concerns you already have we specialise in test purchasing, security surveys, tracing absconding debtors due diligence enquiries, competitor intelligence, financial investigations, fraud examinations, locating business assets, process serving, hidden assets and property, pre & post employment investigations, staff vetting, fraudulent insurance claims ,industrial espionage investigations, internal loss investigations, theft investigations, electronic surveillance counter measures.

Retail Security

Customer service and first impressions are key to any business and especially to ours which is why we pride ourselves on the quality and professionalism of our staff and this is noticeable with our clients.

Our strict approach and methods for recruiting guarantees that we match the right people to the environment they are working in and the people they will be working with to ensure that the maximum benefit of service delivery and your own expectations of the required support are achieved.

Predominately used as an overt deterrence and meet and greet service our staff safeguard your business and your employees allowing your customers to enjoy a first class shopping experience.

Every member of our staff receives regular continuation training in line with industry guidelines and best practices from excellent customer service to incident reporting and customer service training.

We ensure our staff work as part of your team by looking and acting in a professional manner when promoting your business.

You can also be rest assured that being an SIA Approved Contractor that each of our staff and management support team are continuously monitored on their performance and quality of service delivery.

Commercial Security

Depending on your requirements, we have the diversity and experience within our security division to supply all levels of security personnel.

We ensure that all our staff regularly receives the appropriate support and coaching to fulfil any position required of them through our ongoing communication with the client and officer.

Gatehouse, concierge, building projects to community safety teams we have the knowledge and capabilities to support and protect your organisation and to add that additional quality of service and expertise.

Mobile Patrols

Safe guarding your home or business during your absence can be a worry our Mobile patrols teams can provide the direct service, be it a simple case of a routine visit or a detailed patrol of your premises outside or inside our mobile patrol officers are well equipped and supported to ensure you can be rest assured on the security of your premises.

Our highly visible patrol vehicles are an ideal deterrent to would be vandals or trespassers and for that extra added support why not consider letting us remotely monitor your CCTV enabling us to react at times when patrols are not happening.

CCTV Remote Monitoring

We believe that by combining our strengths in manned guarding with technology that electronic monitoring enables us to offer an overall bespoke service to all our customers.

Utilising your existing CCTV system or our bespoke packages we can remotely monitor your premises by manually dialling in or by receiving an alarm triggered by your detectors on site.

We use the latest manufactures proven technology from multi camera and access control projects to stand alone systems. We specialise in PAC, access control systems, and bespoke technology.

VIP Close Protection

Our strict approach and methods for recruiting guarantees that we match the right people to the environment they are working in and the people they will be working with to ensure that the maximum benefit of service delivery and your own expectations of the required support are achieved.

From dealing with guests or VIPs our Close Protection officers are highly trained and continually coached on best practices and come from a UK or international background with a diverse military and Police background.

Our teams can be deployed in the UK or on international projects depending on threat assessment and assignments. We specialise in individual close protection officers and complete close protection teams.

Event Security

The safety and security of those attending your event is our priority.

Working very closely not only with event organisers but those attending the event we ensure that the experience of the occasion is not only enjoyable but safe and secure.

Be it a light security presence you require or a zero tolerance approach to ensuring your event is not remembered for the wrong reasons then we have the experience and know how to support and advise you.